Last Updated: August 28, 2026

At Saher Care, we work hard to ensure your favourite haircare and beauty products reach you safely and as quickly as possible.

1. Delivery Areas

Saher Care offers delivery across Pakistan.

International shipping may also be available for selected locations. Shipping availability, charges, and delivery times for international orders may vary depending on the destination and courier service.

2. Order Processing Time

Orders are generally processed within 1–3 business days after order confirmation.

Orders placed on weekends, public holidays, or during promotional campaigns may require additional processing time.

3. Estimated Delivery Time

Delivery times may vary depending on your location and courier service.

Within Pakistan

Estimated delivery time is generally 2–7 business days after dispatch.

International Orders

International delivery times vary according to the destination country, customs procedures, and courier service. Customers will be provided with relevant shipping information where available.

Please note that delivery timelines are estimates and are not guaranteed.

4. Shipping Charges

Shipping charges, where applicable, will be displayed during checkout or communicated before order confirmation.

Shipping rates may vary depending on:

  • Delivery location

  • Order size and weight

  • Selected shipping method

  • Promotional offers or free-shipping campaigns

5. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout, where available.

6. Incorrect Shipping Information

Please ensure that your name, phone number, and delivery address are complete and accurate when placing an order.

Saher Care cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

7. Delays and Unexpected Circumstances

Delivery may occasionally be delayed due to circumstances beyond our control, including:

  • Weather conditions

  • Public holidays

  • Courier delays

  • High order volumes

  • Strikes or transportation disruptions

  • Customs clearance for international shipments

We appreciate your patience in such situations.

8. Damaged or Missing Packages

If your order arrives damaged, incomplete, or appears to have been tampered with, please contact Saher Care customer support as soon as possible and provide relevant details, including photos or videos where applicable.

9. International Customs and Duties

For international orders, the customer may be responsible for any applicable customs duties, taxes, import charges, or other fees imposed by the destination country.

Saher Care is not responsible for delays caused by customs authorities.

10. Contact Us

For questions regarding shipping, delivery, or your order status, please contact the Saher Care support team through our website.